Terms & Conditions — 89db Online Casino

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and 89db ("the Platform", "we", "us", "our"), governing all access to and use of the website located at https://89db.im and any associated services, applications, or products offered thereunder.

By registering an account with 89db, logging into an existing account, making a deposit, claiming a bonus, placing a bet, or otherwise interacting with the platform in any manner, you acknowledge that you have read and fully understood these Terms and that you agree to be legally bound by them. These Terms are effective from the date of your first interaction with the 89db platform.

89db reserves the right to update, amend, or replace these Terms at any time at its sole discretion. When material changes are made, the platform will post an updated version with a revised effective date. Your continued use of 89db after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

2. Eligibility

Access to and use of the 89db platform is subject to the following eligibility requirements, all of which must be met simultaneously:

• Age: You must be at least 21 years of age. 89db operates a strict 21+ policy in alignment with responsible gaming best practices for the Bangladesh market. Individuals under the age of 21 are expressly prohibited from registering, depositing, or placing any wager on the platform.
• Jurisdiction: You must access 89db from a jurisdiction in which online gambling and sports betting are not explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of the platform is lawful in your location before registering or depositing.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incompetent by a court of competent jurisdiction are not eligible to use the platform.
• One Account Per Person: Each individual is permitted to hold only one active account on 89db. Operating multiple accounts, whether under the same or different personal details, is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein.
• Self-Exclusion Status: Individuals who have previously self-excluded from 89db or who are subject to a self-exclusion agreement with the platform are not eligible to register a new account or continue using an existing account during the self-exclusion period.

89db reserves the right to request documentary evidence of eligibility at any time, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or permanent closure.

3. Account Registration

To access the full range of 89db services, including deposits, withdrawals, bonus claims, and game participation, you must create a registered account. The registration process requires you to provide accurate, current, and complete information, including a valid username, a secure password, and contact details.

3.1 Account Accuracy

You agree to provide truthful and accurate information during registration and to maintain and promptly update your account details whenever they change. Providing false, misleading, or fraudulent information at any stage — including during the Know Your Customer (KYC) verification process — constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of funds.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not disclose your credentials to any third party or permit any third party to access your account. 89db will never ask you for your password via email, live chat, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must notify 89db support at [email protected] immediately.

3.3 Account Verification (KYC)

89db operates a Know Your Customer (KYC) verification process in accordance with responsible gaming and anti-money laundering obligations. You may be required to submit one or more of the following documents prior to processing a withdrawal or upon reaching certain deposit thresholds:

• National Identity Card (NID) or valid passport
• Proof of residential address (utility bill, bank statement, or government correspondence dated within 90 days)
• Proof of ownership of the payment method used for deposits (e.g., screenshot or confirmation of the bKash or Nagad account registered in your name)
• Selfie photograph holding the submitted identification document

Until KYC verification is satisfactorily completed, 89db reserves the right to limit account functionality, including placing a hold on pending withdrawals. Verified accounts are subject to higher withdrawal limits and expedited processing times as described in Section 4.

3.4 Account Closure

You may request closure of your account at any time by contacting 89db support. Pending withdrawals that have been approved prior to the closure request will be processed in the normal course. 89db reserves the right to close or suspend any account at its sole discretion, including where it reasonably suspects a breach of these Terms, fraudulent activity, or risk of harm to the platform or other users.

4. Deposits & Withdrawals

All financial transactions on the 89db platform are conducted in Bangladeshi Taka (BDT). No currency conversion is applied to standard deposits and withdrawals made via supported local payment methods.

4.1 Supported Payment Methods

89db currently supports the following payment channels for deposits and withdrawals: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The availability of individual payment methods may vary at any given time. 89db reserves the right to add or remove payment methods without prior notice.

4.2 Deposit Terms

• The minimum deposit amount is ৳200.
• Deposits made via bKash and Nagad are credited to the 89db account balance immediately upon confirmation from the payment provider.
• Bank transfer deposits may take between 1 and 24 hours to be credited, depending on the processing schedule of the relevant bank.
• 89db does not charge a fee for standard deposits; however, your payment provider may apply its own transaction charges, which are your sole responsibility.
• Deposited funds must be wagered at least once before a withdrawal request will be accepted, unless explicitly stated otherwise in an applicable bonus offer.

4.3 Withdrawal Terms

• Withdrawal requests from verified accounts are processed with an average turnaround time of 15 minutes for bKash and Nagad, and up to 3 business days for bank transfers.
• The minimum withdrawal amount is ৳500.
• Withdrawals will only be processed to a payment method registered in the same name as the 89db account. Third-party withdrawals are strictly prohibited.
• 89db reserves the right to perform additional verification checks before approving withdrawal requests, particularly for large amounts or where unusual account activity has been detected.
• Withdrawal requests may be declined where the associated account has not completed KYC verification, has outstanding bonus wagering requirements, or is under review for potential policy violations.

5. Bonuses & Promotions

89db offers a range of bonuses, promotions, and loyalty rewards to registered members. All bonus offers are subject to specific terms that are published alongside each offer at the time of its availability. The following general conditions apply to all promotions unless a specific offer's terms state otherwise.

• Bonuses are available exclusively to registered, verified members of 89db aged 21 years or older.
• Each promotion may be claimed once per person, household, device, IP address, or payment method unless explicitly stated otherwise.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the individual offer terms.
• Bonuses have an expiry period from the date of activation. Unused bonus funds and any associated winnings will be forfeited upon expiry.
• 89db reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, subject to honouring commitments already made to users who have claimed the offer in good faith.
• Bonus funds may not be transferred, exchanged for cash directly, or used in game modes or bet types that are excluded from a particular promotion. Excluded games, if any, will be listed in the specific offer terms.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through collusion, use of software, creation of multiple accounts, or any other method — will result in immediate forfeiture of the bonus and associated winnings, and may result in permanent account closure.

6. Game Rules & Fair Play

All games available on the 89db platform are supplied by certified third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game operates according to its own published rules and return-to-player (RTP) percentage, which are determined by the respective game provider.

89db does not modify game outcomes or RTP rates. All random number generators (RNGs) used in the game library are independently certified by the respective providers' testing laboratories. The outcome of each game round is determined solely by the RNG and cannot be influenced by 89db, the game provider, or the player.

6.1 Malfunction Policy

In the event of a game malfunction, software error, or communication failure that affects the outcome of a game round or the display of a result, 89db reserves the right to void the affected bet and return the wagered amount to the player's account balance. 89db will not be liable for any purported winnings that result from a game malfunction. The decision of 89db in such matters is final.

6.2 Sports Betting Rules

All sports betting markets, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, kabaddi, and other available sports, are subject to the specific rules of the relevant market as displayed at the time of placing the bet. In the event that a sporting event is postponed, abandoned, or otherwise does not reach its natural conclusion, settlement rules will be applied in accordance with the specific market rules published on the platform.

7. Responsible Gaming

89db is committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activity. The following tools are available to all registered members via the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Limits: Set maximum session durations after which you will be automatically logged out.
• Loss Limits: Set a maximum amount you are willing to lose within a defined period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed promptly and cannot be reversed during the elected exclusion period.
• Reality Checks: Enable periodic on-screen notifications reminding you of your time and money spent during a session.

If you believe that gambling is negatively affecting your finances, mental health, or personal relationships, please visit the 89db Responsible Gaming page or contact our support team at [email protected] for guidance. Gambling should always be treated as a form of entertainment, not as a source of income.

8. Prohibited Conduct

The following activities are strictly prohibited on the 89db platform. Engaging in any of the conduct listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of all account balances, and reporting to relevant authorities where legally required:

• Providing false, inaccurate, or misleading information during registration, KYC verification, or any other interaction with 89db.
• Registering or operating more than one account, whether under the same or different personal details.
• Attempting to circumvent, exploit, or abuse any bonus, promotion, or loyalty programme.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform, place bets, or affect game outcomes.
• Engaging in any form of collusion with other players, game providers, or third parties to gain an unfair advantage.
• Attempting to launder money or use the platform for any financial crime, including fraud, identity theft, or proceeds of crime.
• Accessing the platform from a jurisdiction in which online gambling is prohibited by law, while knowingly concealing your location through VPN, proxy, or other means.
• Harassing, threatening, or abusing 89db staff, other players, or any third party connected with the platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any aspect of the platform's software or infrastructure.
• Using the platform in any manner that violates applicable law, including but not limited to laws relating to gambling, data protection, intellectual property, or financial services.

9. Intellectual Property

All content on the 89db platform — including but not limited to the website design, layout, graphics, logos, trademarks, text, software, data, and audio-visual materials — is the exclusive intellectual property of 89db or its licensed suppliers and is protected by applicable copyright, trademark, and related laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content on the platform without the prior written consent of 89db.

All game content, including game graphics, mechanics, sounds, and software, remains the intellectual property of the respective game provider (e.g., Pragmatic Play, Evolution Gaming, Spribe) and is subject to the providers' own intellectual property rights.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 89db, its directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, including but not limited to:

• Loss of funds, winnings, or betting opportunities resulting from platform downtime, maintenance, or technical failure.
• Delays in the processing of deposits or withdrawals attributable to third-party payment providers.
• Losses arising from a failure to read or understand these Terms or any applicable bonus terms.
• Any action taken by 89db in good faith in accordance with these Terms, including account suspension or balance adjustment.
• Third-party content, websites, or services accessible from or linked within the 89db platform.

The platform is provided on an "as is" and "as available" basis without warranty of any kind, express or implied. 89db does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use the platform at your own risk.

11. Privacy & Data

89db collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at privacy-policy. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

89db implements industry-standard security measures, including 256-bit SSL encryption, to protect the personal and financial data of its users. However, no system is entirely impervious to breach. You are responsible for maintaining the security of your own device and credentials. 89db will never request your password or full payment details via email, live chat, or any unsolicited communication.

12. Amendments to These Terms

89db reserves the right to amend these Terms at any time. When amendments are made, an updated version of these Terms will be published on this page with a revised effective date. For material changes, 89db will endeavour to provide reasonable notice to registered users via email or in-platform notification where practicable.

Your continued use of the 89db platform following the publication of amended Terms constitutes your acceptance of those changes. If you disagree with any amended Terms, your sole remedy is to discontinue use of the platform and request account closure in accordance with Section 3.4.

13. Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes) shall be governed by and construed in accordance with applicable law. 89db operates as a platform accessible to users in Bangladesh and applies its policies in a manner consistent with protecting the interests of Bangladeshi players and maintaining the integrity of the platform.

In the event of any dispute between you and 89db, you agree to first attempt to resolve the matter informally by contacting the 89db support team at [email protected]. The support team will endeavour to investigate and respond to all disputes within 5 business days. Where a dispute cannot be resolved informally, both parties agree to pursue resolution through good-faith negotiation before resorting to any formal legal proceedings.

89db's decision in relation to any dispute concerning game outcomes, bonus terms, account actions, or platform policies is final, subject only to demonstrable error or manifest unfairness.

14. Contact Us

If you have any questions about these Terms & Conditions, wish to make a complaint, or need to contact 89db for any reason, you may reach us through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the 89db platform after logging in.
• WhatsApp: Contact details are provided within the platform following account login.

Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is available every day of the year, including all Bangladeshi public holidays. We aim to respond to all email inquiries within 24 hours.